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Sample Complaint Letter For Poor Service | Letter Writing Template complaint letter template

Home Archives About Contact Home Letter Sample Complaint Letter For Poor Service Sample Complaint Letter For Poor Service By Robin Lee | Comments Off

Looking for how to write a complaint letter for poor service? Complaining is an easy thing to do. But did you know that it is not always productive? Well, complaining using rude remarks may only get you more frustrated. It is important to approach the given situation strategically.

Though bad services can prove to be mood spoilers, you need to maintain your calm. One good way is writing a letter of complaint when poor services are offered to you.

A complaint letter for poor services is primarily written by clients who were not satisfied with a particular service that was given to them a by a given company. A certain format should be used while writing the letter to give it the formal look.

Some steps should also be followed if one has any intentions of getting compensation for such poor services. First, one needs to include their contacts details for them to be contacted if need be.

The letter should be formally addressed to the relevant bodies followed by salutations such as “Dear Sir” The subject follows closely and then the body. Here is a good example of such a letter.

Complaint Letter Template For Poor Service

Jane Adams 324, Standard Street 1238, New York City, New York jane@yahoo.com +345-786-786

13th January 2012

Evans Hamilton Executive Manager Great Mart Pvt. Ltd. 863, Main Street, 1423, New York City, New York

Dear Mr. Hamilton,

I have been a faithful customer for the past three years. I have always received great service for all the time I have shopped at this place.

However, I was in for a rude awakening yesterday at the shopping joint. The cashier who was in operation yesterday at 5 pm with the tag Mercy was quite unethical.

She took her sweet time talking to someone on her cell phone as the queue continued getting longer. The intervention of the security guard at the exit did not help resolve the situation.

She continued talking on phone for close to ten minutes. This behavior is quite inappropriate and I would really appreciate if this kind of behavior was put to end.

Your grocery store has always been reputed for good and quality products, this kind of behavior can easily tarnish your good name therefore it should be looked into with immediate effect. Thank you.

Yours Sincerely, (Name)

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complaint letter template

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Attachments

Template 1 - Compliments and Complaint Handling Policy [24.4 kB] Template 2 - Compliments and Complaints Support Statement - form [18.1 kB] Template 3 - Compliments and Complaints Trifold Brochure [20.5 kB] Template 4 - Compliments and Complaints Form [16.9 kB] Template 5 - The Quick Fix Form [18.3 kB] Template 6 - Letter Acknowledging a Complaint [20.2 kB] Template 7 - Letter Confirming a Complaint Has Been Resolved [20.4 kB] Template 8 - Individual Complaint Tracker [25.2 kB] Template 9 - Complaints Tracker [22.6 kB] Template 10 - Continuous Improvement Plan [95.9 kB]

These templates, forms, letters and tools have been developed for use by aged care service providers and can be adapted to suit internal procedures and processes.

Template 1 – Compliments and Complaint Handling Policy This template is designed to assist staff, care recipients and their representatives with the timely and effective management of compliments and complaints. Template 2 – Compliments and Complaints Support Statement – form Template 3 – Compliments and Complaints Trifold Brochure This brochure is designed to promote providers compliments and complaints policy and provide an easy, accessible way for people to receive information on how to give feedback to the service, including complaints. Template 4 – Compliments and Complaints Form This document can be used or adapted by service providers to provide an easy and accessible way for care recipients, family members, representatives and others to provide feedback to the service, including compliments and complaints. Template 5 – The Quick Fix Form Please use this form to document information on minor, non-confidential issues and any actions taken to address the issue. Template 6 – Letter Acknowledging a Complaint This document can be used or adapted by service providers to develop a template letter for the acknowledgement of a complaint. It has been designed to be printed on organisational letterhead. Template 7 – Letter Confirming a Complaint Has Been Resolved This document can be used or adapted by service providers to develop a template letter to confirm that a complaint has been resolved. Template 8 – Individual Complaint Tracker This document can be used or adapted by service providers to track complaints within their service. This template has been designed to collect detailed information about a complaint for tracking purposes and to inform ongoing service improvement within a service. Template 9 – Complaints Tracker This document provides a template to assist service providers in tracking all complaints and compliments received by their service and use this information to inform continuous improvement activities. Template 10 – Continuous Improvement Plan The template provides information and a plan to assist service provider management in planning continuous improvement activities within their service.

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