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Complaint Letter Sample - Download FREE Business Letter Templates and FormsComplaint Letter Sample - Download FREE Business Letter Templates and Forms

Complaint Letter Sample

Complaint Letter Sample – How to write a letter of complaint.

A complaint letter is a letter usually written by a customer to the company when there is a problem concerning the provided goods and services. It is a fact that no matter how perfect a business is, there are times when something just goes wrong. For example, a delivery company has taken too long when transporting a customer’s product. Writing an effective complaint letter is essential for a customer because it will make sure that the company your complaining to will take you seriously.

Writing letters, reports, notes, among other things, are important skills for business and personal life. Effective letters will yield nothing but good results. Most often than not, people assess others by the quality of their writing, hence it’s essential to write well. Here are some simple tips in writing a complaint letter to get you started:

• In writing odmyddii. moncler mens vest an effective complaint letter, you should maintain an authoritative tone but at the same time, you should be constructive in whatever you are complaining about.

• Make sure to mention the problem you are experiencing and what you want to happen. Also include the basic information that is relevant to the problem, when it occurred, when you have purchased it, and what measures have you taken or  planning to do if the company cannot resolve this promptly.

• After you’ve written your complaint, request the company to give a response in a reasonable amount of time. Then, check your letter for any typographical and factual errors.

Another way in also writing an effective letter is to have a superior letter format or a letter template as a guide. Download a free complaint letter sample, then customize it to suit your needs. It is a great way to get you started in the right direction.

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complaint letter

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Write a complaint letter

Always try to resolve a problem with a business before seeking help from a consumer protection agency. You can do this by speaking directly with the salesperson or manager or if this fails, by writing a complaint letter.

What to include in a complaint letter Complaint letter tool Complaint letter example If it’s not right, use your rights More information What to include in a complaint letter

When writing a complaint letter you should:

describe your problem and the outcome you want include key dates, such as when you purchased the goods or services and when the problem occurred identify what action you’ve already taken to fix the problem and what you will do if you and the seller cannot resolve the problem ask for a response within a reasonable time attach a copy of any supporting relevant documentation such as a receipt or invoice. Complaint letter tool

Use this tool to develop a complaint letter that you can print or email to the business. You can vary it to fit your particular problem.

  Write a complaint letter

Complaint letter example

Below is an example of a complaint letter:

Dear Manager


I am unhappy with the quality of a television cabinet I bought at 5 Street on 15 December and I am writing to seek a replacement.

The cabinet doors do not open and shut properly and the stain on the cabinet is uneven, with one half darker than the other. The cabinet was delivered on 30 December and I noticed this problem as soon as I unpacked it from the box.

The cabinet  is not of acceptable quality and does not match the sample cabinet I was shown in store. I would like you to replace it with one of the same quality and finish as the sample and arrange for return of the faulty cabinet at no cost.

I have attached a photocopy of my receipt as proof of purchase.

I would like to have this problem fixed quickly please. If I do not hear from you within 10 days, I will lodge a formal complaint with Consumer Affairs in my state.

You can contact me on 1234 5678 during working hours or after hours on 123 456 789 to discuss this matter further.

Yours sincerely,

Jane Brown

Enclosed: Copy of the receipt for television cabinet

If it’s not right, use your rights

Make a consumer complaint

More information

Repair, replace, refund

Tags Audience Consumers Topics Competition and Consumer Act 2010 Complaints Consumer advice Share Facebook Twitter LinkedIn Email Print