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( kom-plānt' ), A disorder, disease, or symptom, or the description of it. [O.Fr. complainte , fr. L. complango , to lament]


/com·plaint/ ( kom-plānt´ ) a disease, symptom, or disorder. chief complaint  the symptom or group of symptoms about which the patient first consults the doctor; the presenting symptom.


(kəm-plānt′) n. a. A bodily disorder or disease; a malady or ailment. b. The symptom or distress about which a patient seeks medical assistance.


Etymology: L, complangere, to beat the breast 1 (in law) a pleading by a plaintiff made under oath to initiate a suit. It is a statement of the formal charge and the cause for action against the defendant. For a minor offense the defendant is tried on the basis of the complaint. A more serious felony prosecution requires an indictment with evidence presented by a state's attorney. 2 Usage notes: (informal) any ailment, problem, or symptom identified by the client, patient, member of the person's family, or other knowledgeable person. The chief complaint often causes the person to seek health care. A symptom of which a person is aware or which causes discomfort, generally described from a patient’s perspective—e.g., loss of weight, crushing chest pain, fever of unknown origin (FUO)—and which is often the principal reason for seeking medical attention; in the working parlance in the US, complaints are divided into chief—major—complaints and minor complaints


A Sx of which a person is aware or which causes discomfort, generally described from a Pt's perspective–eg, loss of weight, crushing chest pain, FUO, and is often the principal reason for seeking medical attention; in the working parlance in the US, complaints are divided into chief–major complaints and minor complaints. See Chief complaint , Minor complaint.


( kŏm-plānt' ) A disorder, disease, or symptom, or the description of it. [O.Fr. complainte , fr. L. complango , to lament]


n a patient-described symptom, problem, or malady. See also illness and disease .


( kŏm-plānt' ) A disorder, disease, or symptom, or the description of it. [O.Fr. complainte , fr. L. complango , to lament]


n an ailment, problem, or symptom disclosed by the patient. complaint, chief (CC), n the main symptom or reason for which the patient seeks treatment. The most troublesome ailment, problem, or symptom.

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Facebook Twitter Feedback Flashcards & Bookmarks ? Please log in or register to use Flashcards and Bookmarks. You can also log in with Facebook Twitter Google+ Yahoo Flashcards ? My bookmarks ? +  Add current page to bookmarks TheFreeDictionary presents: Write what you mean clearly and correctly. Mentioned in ? A&E Discharge A&E Patient's Presenting Complaint Advanced Medical Life Support Adverse Determination Aerotoxic Syndrome Agastache Species Aggrieved Party ailment Ampuku andrologist angelica Angelica archangelica angiopathic neurasthenia Anthemis nobilis ashwaganda assumption-of-risk doctrine atypical somatoform disorder aucklandia bigeminal pregnancy References in periodicals archive ? Data source: A cross-sectional cohort study involving 547 patients with AD, 30 with vascular dementia, and 337 with subjective memory complaints who served as control subjects--all of whom underwent analysis of CSF and brain MRI. Amyloid deposition key in AD and small-vessel disease Subjective memory complaints in an elderly sample: a cross-sectional study. Assessment of relation between subjective memory complaints and objective cognitive performance of elderly over 55 years old age/Elli bes yas ustu populasyonda subjektif bellek yakinmasi ile objektif kognitif performans arasindaki iliskinin belirlenmesi This presentation describes differences in CSF exosome microRNA expression associated with Alzheimer's disease and patients with subjective memory complaints but no evidence of Alzheimer's disease. Exosome Diagnostics Presents Data Demonstrating Clinical Applications of Exosome Technology in Brain Cancer, Prostate Cancer, and Alzheimer's Disease at the International Society for Extracellular Vesicles 2013 Annual Meeting has announced positive results from its study assessing the effectiveness of Cognitex with NeuroProtection Complex in improving cognitive performance in middle-aged to elderly subjects with subjective memory complaints . Life Extension research
Medical browser ? ▲ subinflammatory subinguinal fossa subinguinal triangle Subintentional subinternship subintimal sub-investigator subinvolution subinvolution of uterus subiodide subj. subjacent subject subject contrast subject data event subject identification code subject to conditions subject trial contact subjective subjective assessment data subjective data collection subjective fremitus Subjective Global Assessment subjective health status subjective insomnia subjective memory complaint subjective memory impairment subjective norm subjective probability subjective probability estimate subjective psychology subjective sensation subjective sign subjective symptom subjective symptoms subjective synonym subjective synonyms subjective units of distress subjective vertigo subjective vision subject-reported outcome subjects subjugal subkeratotic haematoma subkingdom sublaminar wire sublatio sublatio retinae sublation sublenticular part of internal capsule sublentiform limb of internal capsule ▼ Full browser ? ▲ Subjective constancy Subjective constancy Subjective constancy Subjective constancy Subjective data Subjective data Subjective data Subjective data Subjective data subjective data collection Subjective Difference Grade Subjective Disposable Income Subjective Domains of Quality of Life Measure Subjective Estimate of Stress Levels Subjective Expected Utility Theory Subjective Facial Sensation Subjective Factor Subjective Fatigue Scale for Young Adults Subjective Fidelity Criteria subjective fremitus Subjective Global Assessment Subjective Global Assessment Subjective Global Nutritional Assessment subjective health status Subjective High Assessment Scale subjective idealism subjective idealism Subjective Index of Physical and Social Outcome subjective insomnia subjective intension subjective memory complaint subjective memory impairment subjective memory impairment subjective memory impairment subjective memory impairment Subjective Mental Workload Subjective Method subjective norm Subjective Objective Action and Plan of treatment Subjective Opiate Withdrawal Questionnaire Subjective Opiate Withdrawal Scale subjective pain subjective pain subjective pain subjective pain Subjective Poverty Line Subjective probabilities Subjective probabilities Subjective probabilities Subjective probability Subjective probability Subjective probability Subjective probability Subjective probability Subjective Probability Distribution subjective probability estimate Subjective Probability, Utility and Decision Making subjective psychology Subjective Quality of Life Subjective Quality of Life Profile Questionnaire Subjective Risk ▼ Facebook Share Twitter Google+ CITE Site: Follow: Facebook Twitter Google+ Rss Mail Share: Facebook Twitter LinkedIn Mail Open / Close More from Medical Dictionary Mobile Apps Apple Android Kindle Windows Windows Phone Free Tools For surfers: Free toolbar & extensions Word of the Day Word Finder Help For webmasters: Free content Linking Lookup box Terms of Use Privacy policy Feedback Advertise with Us Copyright © 2003-2017 Farlex, Inc Disclaimer

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Product Technical Complaints (PTCs)

Optimizing the Product Technical Complaint Management processes is becoming increasingly important, but no less difficult. High complaint rates are becoming an area of increasing focus for the regulators. The PTC process must enable a company to:

Identify existing and potential causes of nonconforming product, or other quality problems. Investigate the cause of nonconformities relating to product, processes, and the quality system. Identify and validate the action(s) needed to correct and prevent recurrence of nonconforming product and other quality problems. Ensure that information related to quality problems or nonconforming product is disseminated to those directly responsible for assuring the quality of product or the prevention of problems. Submit relevant information on identified quality problems, as well as corrective and preventive actions, for management review. Implement and record changes in methods and procedures needed to correct and prevent identified quality problems.


Foresight Group’s approach is to simplify and optimize Product Technical Complaint Management processes and use Risk-Based Complaint Assessments.

Reduced lead-times, batch sizes, and cost Simple PTC processes with clear roles and responsibilities Risk-based assessment to prioritize case handling effort Effective signal and trend analysis and management Integration with manufacturing, CAPA, PV, Risk Management Effective KPIs at global and local levels Support by global governance, standards, and technology

Risk-based Techniques

The key element of Foresight’s solution is a proven, scientific approach to Product Technical Complaint Management.A risk-based approach is introduced into the complaints management process to reduce the number of unnecessary investigations.Next, risk categories are developed to assess incoming complaints.Decision trees are then developed and implemented to support case triage and identification of near-incidents.A statistical case sampling / QC process is finally introduced to support the risk-based approach.

Lean Processes

The solution is physically sustained through implementation of lean, compliant PTC processes.The first step is to produce an E2E “As-Is” process map identifying Value Adding/Non-Value Adding/Sustaining process steps.This is followed by a “Blue-Sky” thinking workshop, the best ideas from which are incorporated into the “To-Be” process with a reduced number of steps.Finally a road map to go from the “As-Is” to the “To-Be” process is planned and the solution is validated and implemented.


Foresight Group has a proven track record in redesigning product technical complaint management processes within the pharmaceutical industry. We have significantly reduced cycle times for our customers, thereby reducing cost of ownership per case and improving compliance. Some of the tangible benefits we have delivered include:

Reduced case processing cost and leadtime Case backlog reduction Increased staff and resource efficiency Mitigated cost increases resulting from reduction in resource necessity.